At Hotport Bag (https://hotportbox.com.au/), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data.
1. Information We Collect
We may collect the following information when you use our website:
- Name
- Email address
- Phone number
- Billing & shipping address
- Payment details (processed securely via third-party providers)
- IP address and browser data
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you regarding orders or support
- Improve our website and services
- Send promotional emails (only if you opt-in)
3. Payment Information
We do not store your payment details. Payments are securely processed through trusted third-party payment gateways.
4. Cookies
Our website uses cookies to:
- Enhance user experience
- Track website performance
- Store cart/session data
You can disable cookies in your browser settings.
5. Third-Party Services
We may use third-party services such as:
- Payment gateways
- Analytics tools
- Shipping partners
These providers may collect and process your data under their own privacy policies.
6. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse.
7. Your Rights (Australian Privacy Law)
You have the right to:
- Access your personal data
- Request correction of incorrect data
- Request deletion of your data (where applicable)
8. Data Retention
We retain your information only as long as necessary to provide our services and comply with legal obligations.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy, contact us at: